Australia's #1
Mystery Shoppers

Girl Friday Solutions offer services designed to increase your competitive edge in the marketplace and increase sales and performance.

What is Mystery Shopping ?.

Girl Friday Solutions Mystery Shopping offer services designed to increase your competitive edge in the marketplace and increase sales and performance.

Girl Friday Solutions specialises in Mystery shopping for the hospitality and retail industries.

Our program will help improve customer relationships and standards of service, which as a result improve sales and overall performance.

Increase Your business by 40%

Mystery Shopping Solutions have developed a program to assist Operations/Owners & Management in all key areas of Retail and Transport Services. This is an essential tool in the identification of potential areas for improvement, training and development and also in rewarding staff for excellence in performance and customer service.

  • Good Service => Increased Sales
  • Good Quality => More Repeated Sales.
  • Good Management => Brand Value.
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Our Team

We are Team of more than 100+ Mystery Shoppers spread across australia.

Louise Heffernan

Director

18 years experience with a demonstrated history of working in the Hospitality industry. Skilled in Management, Gaming, Food & Beverage, Business Planning, and Coaching.

Tyneale Kendrick

Manager

First in command, Creative as well as a management specialist. Tyneale efficiently handles the day to day operations of our business, this includes managing and scheduling our shoppers plus taking care of our amazing client’s.

Blog

APR 09

What Today’s Millenial Business Traveler Wants from their Hotel

Gone are the days of traditional, Mad Men-esque business travel – no more chain smoking on airplanes, hired car services, or flavourless hotels booked by the secretary.
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APR 09

Mystery shopping in an omnichannel world

Mystery shopping as a research methodology continues to stand the test of time and for good reason
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APR 09

Using Mystery Shopping to Increase Profit in the Hospitality Industry

Customer’s point of view and perceived levels of service are critical to increasing profit in the Hospitality industry.
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