Australia's #1 Mystery Shopping Services

why we use Mystery Shopping

Process or Benefit or methods of Mystery Shoppers in Australia

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Australia's #1
Business solutions provider

We provide software designed for single or multi-site stores and salons, to deliver customer satisfaction, to help manage staff, reduce operational costs whilst driving your revenue.

Girl Friday Solutions software program will trade in your labour intensive spreadsheets and will cover all correspondence.

Our software includes:

What is Girl Friday Solutions?

If you are a small business or a multi-site organisation, there would constantly be numerous activities on the go. It can be a challenge having many balls in the air at once, we have a software solution that will mitigate errors and improve your overall efficiency, meanwhile not allowing daily tasks becoming too hectic.

When choosing a software management system there are so many factors to take into consideration. It makes sense for a business to begin using a management software system to stay on top of things.

For the last 14 years we have been developing a business management tool, we have come a long way and are constantly making things better for anyone involved in business. We have made the mistakes and faced the challenges so you don’t have to, all you have to do is do what you do best.

Our Team

We are Team of more than 200+ Mystery Shoppers spread across australia.

Louise Heffernan

Louise Heffernan

Owner and Director

18 years of experience with a demonstrated history of working in the Hospitality industry. Skilled in Management, Gaming, Food & Beverage, Business Planning, and Coaching.

Tyneale Kendrick

Tyneale Kendrick


First in command, Creative as well as a management specialist. Tyneale efficiently handles the day to day operations of our business, this includes managing and scheduling our shoppers plus taking care of our amazing client’s.Tyneale ensures the high quality standards of reporting are met for each client based on their individual needs.